Terms
Delivery
Access to a course is delivered instantly by email. The customer receives a link that provides access to the relevant course. Access is open for 9 months after paying for the course.
Interviews purchased with a course or purchased individually are booked by the customer through a booking system on the website. If the customer has purchased interviews along with a course, they shall be used within two to four months of purchase, as appropriate.
Gift certificates are valid for 1 year from the date of purchase.
Refund
Courses are non-refundable after the buyer has accessed the content.
Interviews purchased with a course are non-refundable. If a buyer does not attend a Zoom interview it is non-refundable.
An interview, purchased individually, is 50% refunded if the person does not show up for a Zoom interview or cancels an appointment less than 12 hours in advance.
An interview purchased individually is 100% refundable if the appointment is cancelled more than 12 hours in advance.
Changes to the appointment
The buyer can cancel/change a booked interview purchased with a course 12 hours in advance. Cancellations made within less than 12 hours are non-refundable.
The buyer can cancel/change a booked interview that is purchased separately with 12 hours’ notice and get a refund upon request if the notice is less than 12 hours, the buyer will get a 50% refund.
Laws and forums
This agreement is in accordance with Icelandic law. If a case arises because of it, it shall be brought before the District Court of Suðurland/South Iceland. Governing law/Jurisdiction These Terms and Conditions are in accordance with Icelandic law.
Confidentiality
The buyer is guaranteed full confidentiality regarding all the information provided by the buyer in connection with the transaction.
